A major function of the Office of the Victorian Small Business Commissioner is to ensure that government departments and agencies improve the business environment in which they operate and are conscious of the needs of small business.

Under section 5 of the Small Business Commissioner Act 2003, the Commissioner has a number of responsibilities relating to the effect of government procedures and administration on small business.  

Since its inception in 2003, the VSBC has received a number of complaints from small businesses about unfair market practices by government departments, water authorities, local councils and other bodies.

If you are concerned about your treatment by a government agency or body (local, state or federal), you can refer to the matter to the VSBC by complete the form here and mail it to the Office of the Victorian Small Business Commissioner, Level 2, 121 Exhibition Street, Melbourne, 3000, fax to 03 9651 9943 or email it to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

For more information about the Small Business Commissioner's role in ensuring effective relationships between government and small businesses, refer to the factsheet below.

vsbc_reviewing_government_practices_factsheet.pdf