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5 year waiver certificates (section 21)
Guidelines to the Retail Leases Act 2003
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Questions relating to the Retail Leases Act 2003
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The Small Business Commissioner Act

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Questions relating to the Retail Leases Act 2003

What is the coverage of the Retail Leases Act 2003?
What tenancies are regulated by the retail tenancies/leases legislation?
What is the effect of S 21 Minimum 5 year term for landlords and tenants?
What is the procedure for obtaining a certificate for the purpose of waiving the 5 year period for a retail lease?
What is the effect of S 24 Security Deposits for tenants and landlords?
How can landlords and real estate agents most effectively comply with S 24?
How do you best comply with S 25 Small Business Commissioner to be notified of lease?
Does S 25 Small Business Commissioner to be notified of lease result in my lease details being publicly available on a register?
For what purpose will the Commissioner use the information collected under S 25?
What is the landlord obligated to include in the Disclosure Statement as per S 17 and S 26 of the Act?
Who is responsible for paying land tax under the Retail Leases Act 2003?
What protection does Part 9 Unconscionable Conduct offer against unfair practices?
If a tenant has been locked out of premises due to non-payment of rent, and the tenant believes he or she has a valid reason for this non-payment how can the tenant get access to the premises?
At the end of the lease the tenant has left the premises in good condition but has been unable to recover the bond /security deposit. How can a tenant recover this bond?
How are orders of VCAT enforced?
If a business operates as a franchise, what is the relationship with the landlord?
What do I need to know before signing a lease?
When does the landlord need to show the tenant a copy of the proposed lease?
When should the disclosure statement be provided to the tenant?
Are any clauses from the previous Acts being brought into line with the new Act?
What happens when the lease provides for a review of the rent payable under the lease?



What is the coverage of the Retail Leases Act 2003?
This answer to this question is currently being updated. Please contact the Victorian Small Business Commissioner on 13 2215 or toll free 1800 136 034 for specific queries.



What tenancies are regulated by the retail tenancies/leases legislation?
This answer to this question is currently being updated. Please contact the Victorian Small Business Commissioner on 13 2215 or toll free 1800 136 034 for specific queries.




What is the effect of S 21 Minimum 5 year term for landlords and tenants?
All tenants are now protected by 5 year lease guarantees.  From 1 May 2003 the initial term of the lease plus any further term or terms provided by any options for renewal must be at least 5 years.  However, subsequent renewals do not have a mandatory minimum period.   The 5 year term for a lease plus option periods is mandatory unless the tenant gets a Victorian Small Business Commissioner certificate waiving the right to a 5 year term (see below).


What is the procedure for obtaining a certificate for the purpose of waiving the 5 year period for a retail lease?
In order for the certificate to be issued the tenant must obtain the form and information sheet which can be downloaded here. You can also request a copy from the VSBC. This form should be lodged with the VSBC outlining why the tenant would like to waive his/her right to a 5 year lease period.  On receipt of the form, the function of the Commissioner is to explain to the tenant the effect of the waiver.  Once the Commissioner is satisfied that the tenant fully appreciates the effect of the waiver, a certificate will be issued. 


What is the effect of S 24 Security Deposits for tenants and landlords?
Click here for answers to questions about security deposits.



How can landlords and real estate agents most effectively comply with S 24?
Click here for answers to questions about security deposits.


How do you best comply with S 25 Small Business Commissioner to be notified of lease?
The best way to notify the VSBC of your lease details is through the website.  If you click on the "Notify a Lease" link on the left hand side of the page you will be taken through an easy to follow form and fact sheet that can be filled in online.  When you have completed the form, submit it, and your lease details will be automatically registered and can be printed out from the site.  When the lease has been signed by both parties, the form should be submitted to the VSBC within 14 days. Failure to do so may attract a penalty of 100 penalty units ($1000).   


Does S 25 Small Business Commissioner to be notified of lease result in my lease details being publicly available on a register?
Under no circumstances are the lease details available to the public


For what purpose will the Commissioner use the information collected under S 25?
Consistent with State Government policy, the VSBC endorses fair information handling practices. For the purposes of S 25 of the Retail Leases Act 2003, the Office does not collect or record personal information, except that which you provide for this purpose. In accordance with Section 84(1)(g) of the Retail Leases Act 2003, this information may only be used for the purposes of the Commissioner performing his or her function under the Act.


What is the landlord obligated to include in the Disclosure Statement as per S 17 and S 26 of the Act?
This answer to this question is currently being updated. Please contact the Victorian Small Business Commissioner on 13 2215 or toll free 1800 136 034 for specific queries.



Who is responsible for paying land tax under the Retail Leases Act 2003?
Section 50 of the Retail Leases Act 2003 provides that the landlord must absorb the cost of land tax and voids the tenant’s liability to pay land tax.  Note that this differs to the previous Acts under which landlords were able to pass on landlords to tenants.

If you require further information or advice on the subject of land tax please contact 13 22 15 or toll free 1800 136 034 where you will be able to speak to an experienced information consultant on this matter.   


What protection does Part 9 Unconscionable Conduct offer against unfair practices?
Part 9 of the Act introduces a new part dealing with unconscionable conduct.  Landlords and tenants under a retail lease must not, in connection with the lease, engage in conduct that, is in all circumstances unconscionable.  Under section 77, unconscionable conduct provisions of the Retail Leases Act 2003 can protect tenants against grossly unfair conduct by landlords such as unwillingness to negotiate and use of unfair tactics.  One of the factors to be considered in whether a landlord has acted unconscionably is if a landlord has unreasonably used turnover information in rent negotiation.  The Act also improves provisions relating to protection for tenants against relocation, demolition and damaged premises. Section 78 of the Act relates to unconscionable conduct of the tenant towards the landlord.



If a tenant has been locked out of premises due to non-payment of rent, and the tenant believes he or she has a valid reason for this non-payment how can the tenant get access to the premises?
This answer to this question is currently being updated. Please contact the Victorian Small Business Commissioner on 13 2215 or toll free 1800 136 034 for specific queries.



At the end of the lease the tenant has left the premises in good condition but has been unable to recover the bond /security deposit. How can a tenant recover this bond?
This answer to this question is currently being updated. Please contact the Victorian Small Business Commissioner on 13 2215 or toll free 1800 136 034 for specific queries.



How are orders of VCAT enforced?
Orders of VCAT can be lodged at the Magistrates’ Court (free of charge) and become orders of the court.  As such, they can be enforced by the Sheriff of the Supreme Court. 


If a business operates as a franchise, what is the relationship with the landlord?
The business operator may be the tenant of the landlord and therefore has security in the premises.  But some franchisees only have a licence from the franchisor to be in the premises and operate the business. In these circumstance the franchisee only has the security offered through their franchise agreement. 


What do I need to know before signing a lease?
It is important that you get legal advice before signing a lease, as a lease deals with many matters. For example, the term of the lease and any options to review, rent and the basis for rent reviews, outgoings or shared operating expenses, any obligations for repairs or maintenance, details regarding the disclosure statement, permitted uses for the lease and assignment. 



When does the landlord need to show the tenant a copy of the proposed lease?
This answer to this question is currently being updated. Please contact the Victorian Small Business Commissioner on 13 2215 or toll free 1800 136 034 for specific queries.



When should the disclosure statement be provided to the tenant?
A disclosure statement should be provided at lease 7 days before a retail premises lease is entered into. Section 17 of the Act details what the tenant’s rights are if this does not occur.



Are any clauses from the previous Acts being brought into line with the new Act?
This answer to this question is currently being updated. Please contact the Victorian Small Business Commissioner on 13 2215 or toll free 1800 136 034 for specific queries.



What happens when the lease provides for a review of the rent payable under the lease?
In this case, the lease must state when the reviews are to take place, and the basis or formula on which the reviews are to be made (the lease is void if it does not state how the review is to be made. The basis or formula for the rent review must be made using one of the following methods –

  • a fixed percentage;
  • an independently published index of prices or wages
  • a fixed annual amount
  • the current market rent of the retail premises
  • a basis or formula prescribed


What's New
New Ministerial Determination - Premises not constituting retail premises - 05.08.08
The Minister for Small Business has made a determination under Section 5 (1) (e) of the Retail Leases Act 2003 (“the Act”) excluding certain retail premises from the operation of the Act with effect from 1 August 2008.
>> more
Owner Drivers Seminar - 24.07.08
The Victorian Government’s Transport Industry Council is holding a free seminar on Monday 11 August to assist owner drivers and hirers to run safe and successful businesses.
>> more
Energise Enterprise 08 - Victoria's small business festival - 14.07.08
Energise Enterprise is on again this year, with small business events being held during August throughout regional and metropolitan Victoria.
>> more
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